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Vision and values

Our vision and strategy for the business guide everything that we do and form a compelling and relevant ambition for our employees and stakeholders.

We pride ourselves on having a straightforward mission and strategy. Based on the values of the founding shareholders, they are clear, powerful and relevant to the business challenges of today and tomorrow. Together they form a guide to what our goals are and how we will achieve them.

Our vision:

  • To be the company of first choice for all stakeholders.
  • To challenge and change the construction industry worldwide.
  • To be lean and agile in the adoption of processes to compete with world-leading businesses.

Today, this vision is the unifying force for all our activities around the world and is captured through our corporate values. These are the expression of our shared understanding of what we stand for, how we behave, and what we aspire to become as an organisation.

Make safety personal and work responsibly - working safely and in a responsible manner constitutes our licence to do business. Everything we do is dependent on the safety of our workforce and the communities in which we operate. We are absolutely committed to delivering projects safely wherever we work in the world, and in doing so, safeguarding the environment for future generations.

Lead by example - engineering and installing a fit-for-purpose building services environment is a complex challenge. Achieving the best results requires vision and the courage to face difficulty, speak up and stand by what we believe. We always strive to do the right thing. We explore new ways of thinking and are unafraid to ask for help. We are honest with ourselves and actively seek feedback from others. We want to create an enduring legacy for the future.

Work as one team, listen to everyone - we believe that the whole is greater than the sum of the parts and that more can be achieved as a united team than as a disparate group of individuals. We achieve greater success when we collaborate as a business and an industry. We put the team ahead of our personal success and commit to building its capability.

Find or follow a better way – we believe the industry needs to seize the opportunity to be more radical and innovative. This will place greater emphasis on a more talented workforce, adopting new and better approaches to building services. We embrace this challenge by constantly striving to solve challenges through devising smarter engineering solutions that give Crown House Technologies competitive edge that will, over time, drive industry-wide transformation.

Deliver on our promises, aim to exceed - we trust each other to deliver on our respective promises. We work in a challenging and potentially hazardous business, and are committed to 'Excellence Plus' behaviours in everything we do through the systematic and disciplined management of our operations. We live by the rules and standards we set for our company. We commit to quality outcomes for our clients, continually learn and improve what we do and if something is not right, we fix it.

Collaborate with Clients and Partners - We secure and sustain client relationships by developing and providing highly engineered solutions which offer value in terms of price, quality, safety and environmental impact, which are supported by the requisite technological, commercial and operational expertise. We also seek mutually beneficial relationships with contractors, suppliers and through joint ventures, to promote smarter engineering and installation methodologies that continually improve the built environment.